Frequently Asked Questions

Yes! The Ramsay is a pet-friendly apartment community in Springdale, AR, welcoming bothcats and dogs. Residents can enjoy a comfortable living experience alongside their furrycompanions, with spaces designed to support pet-friendly living.

The Ramsay offers thoughtfully designed one- and two-bedroom apartment in Springfield, AR , featuring modern finishes and open-concept layouts. Floor plans range fromapproximately 651 to 1,387 square feet, providing options to fit a variety of lifestyles.

Touring The Ramsay is easy—schedule a visit in advance or stop by during office hours.Prefer to start from home? Our team is happy to provide a personalized video tour so youcan explore the community at your convenience.

Applying is simple and can be completed online through the resident portal or withassistance from our leasing team. We’re here to guide you through each step to make theprocess smooth and straightforward.

Applicants are required to provide valid identification along with proof of income.Household income must be at least 3x the monthly rent. Additional qualification details willbe provided during the application process.

Yes, our Damage Waiver Program is required and includes personal liability coverage.Please contact the leasing team for the most up-to-date information on fees.

The Ramsay does not offer affordable housing at this time.

Application and administrative fees apply. Please contact the leasing team for the most up-to-date information on fees.

Our team is here to help make your move as seamless as possible and can provide guidancethroughout the process to ensure a smooth transition into your new home.

No, the community offers standard lease terms only, typically ranging from 12 to 16months.

Security deposit refunds are typically processed within 30 days after move-out, provided alllease terms have been met.

The leasing team will give a virtual tour if that is preferred by the prospect.

Utilities are not included in the monthly rent and will be billed separately. Utilities billedseparately include water, sewer, trash, pest control, and internet.

Rent can be paid conveniently online through the resident portal or in person at the leasingoffice. Accepted forms of payment include ACH, check, and certified funds.

Yes, parking is available throughout the community, with optional garage parking available.Please contact the leasing team for the most up-to-date information on fees.

Guest parking is available throughout the community for visitors. Towing policiesapply—please contact the leasing office for full details.

We will have two EV charging stations on the property, which will be available in Summer2026.

Pet fees and monthly pet rent apply. Please contact the leasing team for the most up-to-dateinformation on fees.

Ramsay is very pet-friendly! We allow up to 2 pets per apartment. Breed restrictions mayapply, so be sure to review our pet policy and register your pet with our office before move-in.

Life with pets is easy at The Ramsay, with outdoor green spaces throughout the communitythat make daily walks and playtime part of your routine. Pet waste stations are alsoconveniently located to help keep the community clean and enjoyable for everyone.

The Ramsay is designed to make everyday living feel effortless, with amenities that support both relaxation and productivity. Residents can enjoy a fitness center, swimming pool, business center, clubhouse, yoga area, coffee bar, grilling spaces, and co-working areas.

Yes, each apartment home includes a washer and dryer for added everyday convenience.

We make package delivery simple—carriers are able to deliver packages directly to yourfront door for added convenience.

Please contact the leasing office for more details on accessibility features and to schedule atour of available options.

The property does not offer furnished units.

Maintenance requests can be submitted through the resident portal.

Maintenance requests are typically addressed within 1–2 business days, depending on thenature of the request.

Yes! The Ramsay hosts 1–2 resident events each month, giving residents opportunities toconnect, meet neighbors, and feel more at home in the community. Event details andreminders are shared through the resident portal to keep everyone informed and make iteasy to participate.

Quiet hours are observed daily from 10:00 PM to 8:00 AM to help maintain a comfortableand respectful living environment for all residents.

Residents can report concerns directly to the leasing office, and our team will work toaddress and resolve the issue promptly.

The Ramsay is a smoke-free community.

The closest airport is Northwest Arkansas National Airport (XNA), offering convenientaccess for travel.

The Ramsay is centrally located in Springdale, AR, placing residents close to shopping,dining, entertainment, and outdoor recreation. Nearby destinations include Arvest Ballpark,The Jones Center, and local parks, with easy access to Fayetteville and the surroundingNorthwest Arkansas area. Check out our neighborhood page to view all that is around the area.

The community is located within the Springdale School District, including TurnbowElementary School, Helen Tyson Middle School, and Springdale High School. Schoolassignments are subject to change.

Ozark Regional Transit services the area, providing routes throughout Springdale andconnections to surrounding Northwest Arkansas communities.

Lease renewals can be completed through the resident portal, where available terms andoptions will be presented.

Subleasing is not permitted at this community.

Early termination terms are outlined in your lease agreement. Please contact the leasingoffice for specific details.

A 60-day notice is required prior to move-out.

Residents are required to return the apartment in the condition it was received, normalwear and tear excepted.